SPECIAL ANNOUNCEMENT:

NEW Online Bill Pay Enhancement

Dear General Storage Customers,

Thank you again for storing with General Storage. We are excited to announce that we have upgraded our online bill pay system for your added security and convenience. When you go online to www.GeneralStorageOnline.com to make a payment, please follow these easy steps:

1. Click on the "Make a Payment" tab.
2. Select your store location.
3. Click “Login” at the top of the screen.
4. Click on “Are you an existing tenant but do not have a login? Click here.”
5. Call your store location to get your Account ID, then enter that where prompted.
6. In the next screen you will enter your email address and create a password.
7. Once your account has been activated, you will be asked to login the system.
8. You can then access your account information and make a one time payment using a Visa/Mastercard or you can sign up for monthly auto pay.

Please contact your store manager if we can help you in any way:

• Griffin - 770-228-0443
• Lovejoy - 770-477-6233
• McDonough - 770-954-9943

Thanks again for storing with General Storage – “The Self Storage Leader”!

Sincerely,

The General Storage Team