FAQ

What are the office hours?
All three of our locations have the same office hours. Visit us Monday - Friday from 8:30 AM to 5:30 PM and Saturday from 9:00 AM to 2:00 PM.
When can I access my storage unit?
Access your storage unit 24/7. No phone calls or appointments.
What documentation do I need to rent a unit?
All you need is a valid form of government-issued ID such as a driver’s license, passport, or state ID.
Am I required to store long-term?
You’re never required to store with us long-term. We offer flexible month-to-month leases.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. Give us a call if you have questions about other payment options.
How do I determine which unit size to rent?
Use an online storage calculator or contact your nearest General Storage facility for assistance. Be sure to have an idea of which items you intend to store to ensure an accurate unit size.
What items am I not allowed to store?
Perishables, plants, animals, combustible items, flammable or hazardous items, stolen or illegal goods. Contact us if you have questions about a specific item.
Contact Us
  • What are the office hours?
    All three of our locations have the same office hours. Visit us Monday - Friday from 8:30 AM to 5:30 PM and Saturday from 9:00 AM to 2:00 PM.
    When can I access my storage unit?
    Access your storage unit 24/7. No phone calls or appointments.
    What documentation do I need to rent a unit?
    All you need is a valid form of government-issued ID such as a driver’s license, passport, or state ID.
    Am I required to store long-term?
    You’re never required to store with us long-term. We offer flexible month-to-month leases.
    How do I pay my storage bill?
    Pay your storage bill online using a credit or debit card. Give us a call if you have questions about other payment options.
    How do I determine which unit size to rent?
    Use an online storage calculator or contact your nearest General Storage facility for assistance. Be sure to have an idea of which items you intend to store to ensure an accurate unit size.
    What items am I not allowed to store?
    Perishables, plants, animals, combustible items, flammable or hazardous items, stolen or illegal goods. Contact us if you have questions about a specific item.